Portrait of Kim St John

United States · She/Her

Kim St John

Operations Leader: People | HR | Payroll | Finance | Real Estate & Facilities | Insurance Technology

  • 20+ years of senior business leadership
  • 50–12,000 employee organizations supported across the U.S.
  • 115 lab hires in 6 weeks — expanding capacity & revenue 20%
  • 9 major HR, payroll & operations systems implemented
  • 30% vendor cost savings through negotiation & management
  • 6 industries transformed

About

As a senior business leader with 20+ years of experience, I have successfully transformed organizations across healthcare, diagnostics and pathology, software, professional services, tourism/travel and non-profit industries. I have supported organizations ranging from 50 to 12,000 employees across the U.S. My track record displays operational excellence, strategic vision, and business impact through people-centric approaches.

After working in companies of all sizes, I realize that I am happiest in a small company environment where I can get to know each person in the company. I also enjoy having a variety of tasks on my plate — as Director of Operations at FJA, I manage a little bit of everything, from HR, payroll and general operations to finance and real estate.

Teamwork is at the heart of successful companies, and it requires a foundation of genuine connections. I foster authenticity by taking the time to listen and earn the trust of my colleagues.

My career has been built with real-world, hands-on experience. Over the years, people have taken chances on me, and I have worked hard to make sure they never regretted it. I'm a strong believer that we are all capable of more than we know — if we refuse to give in to self-doubt.

When things get tough and all else fails, I remember to stay calm, have empathy and be kind. I can't change the world, but I can make a difference at my company and for the people within my sphere of influence.

Top Skills

  • Human Resources (HR)
  • Business Operations
  • Professional Services
  • Software Industry
  • Data Analysis

Industries

  • Healthcare
  • Diagnostics & Pathology
  • Software / SaaS
  • Professional Services
  • Tourism & Travel
  • Non-Profit

Credentials

SPHR

Senior Professional in Human Resources (SPHR)

HRCI · Issued Jan 2008 · Expired Dec 2017

SHRM-SCP

SHRM – Senior Certified Professional (SHRM-SCP)

SHRM · Issued May 2015 · Expired Dec 2018

PHR

Professional in Human Resources (PHR)

HRCI · Issued Dec 2003 · Expired Jan 2008

Mediation

Workplace Mediation

Employers Council

Developing Executive Presence

LinkedIn Learning · Issued Jul 2020

Become a Chief of Staff

LinkedIn Learning · Issued Jun 2020

Selected Projects

All projects →

Talent Acquisition at Scale

Leveraging high-volume recruitment experience and a staffing consultant network, hired a record 115 laboratory positions within 6 weeks — expanding testing capacity and revenue by 20%.

  • Relationship Building
  • Problem Solving
  • Talent Acquisition

Mergers & Acquisitions (M&A)

HR and payroll operations representative on due-diligence teams for multiple M&As; responsible for analysis, transition planning, integration and change management.

  • HR Consulting
  • Change Management
  • Due Diligence

ADP Workforce Now

Selection, design, implementation & management. Included recruitment, compensation, benefits, onboarding, performance, time and labor, data analytics, general ledger interface and MyLearn modules.

  • HRIS
  • HR Operations
  • Payroll

Let’s connect

The best way to reach Kim is on LinkedIn.

Message Kim on LinkedIn